By Brian Terczynski

Photo by tabitha turner on Unsplash

Thumbtack Android engineers have been writing unit tests for years. But we tested full UI flows manually. Whenever we would add a new feature, we would schedule time to “ dogfood” it. This involved loading the app on some physical devices and manually running through test cases. This has proven to be a valuable way for us to verify the quality of new features, and gives us a chance to fix bugs before we would launch.

What had been missing was regular regression testing of our UI flows. We did not have any general regression testing of our basic, critical…


In honor of Black History Month, Marco, our CEO, and Dionna, our Global Head of Diversity, Equity, and Inclusion, came together to discuss our support of Black Lives Matter.

Marco: Last June, following the murder of George Floyd, we made pledges as a company in support of Black Lives Matter. This was before you joined Thumbtack. Can you share your perspective on our commitments and the work you have seen from our team since then?

Dionna: Of course. During my interview process, I searched to see if you’d made a statement around Black Lives Matter. I was really interested if…


by Alexis Baird

Today we introduced Instant Book. We could not be happier at the reception it has received from pros and homeowners alike. But I wouldn’t say I’m surprised.

Not long after I joined Thumbtack, I was talking to my brother, who had recently purchased his first home. He was frustrated at how difficult it was to get a simple repair on the front door of his (brand new) home.

At the time, I remember thinking to myself: we have some work to do. Hailing a ride or getting groceries delivered has been transformed by the ability to easily and instantly schedule…


By Navneet Rao

Photo by Michael Dziedzic on Unsplash

Every year, millions of customers use Thumbtack’s marketplace to find the right local professionals for pretty much anything. Some use Thumbtack to quickly find a reliable plumber to fix their leaky garbage disposal, while others might use Thumbtack to consult with an interior designer when remodeling their home. Customers can find professionals for around 500 categories of services on Thumbtack. Based on factors like the type of job, their budget or the urgency of their need, a professional who would be right for one customer may not necessarily be the right one for another.

In this post, we will outline…


by Dionna Smith

2020 was a pivotal year — everyone experienced a seismic shift in their lives. From the impacts of COVID-19 to long-standing racial injustice, the fault lines in our society have driven us from shock and fear to a resounding desire for change. I am filled with hope because I see so many people having candid conversations about race, Allyship and inclusivity in the workplace.

Creating safe spaces for conversations to happen is a top priority for me — especially since we are all physically separated and feel isolated. In my first 60 days at Thumbtack, I held…


By Emily Fujimoto

Photo by Muhammad Rosyid Izzulkhaq on Unsplash

It’s no secret that automated tests are an important way to maintain high-quality code and prevent later changes from breaking functionality. At Thumbtack we’re always looking for ways to encourage test writing by making the process easier and more robust. As an Android engineer, one big pain point was that for a while, our team didn’t have a good way to test that the UIs that we built looked correct. While we would do this manually when we built a feature, there was no guarantee that someone else, perhaps someone less familiar with the code, wouldn’t add…


For nine years, Thumbtack has conducted an annual Small Business Friendliness Survey. The survey gives small business owners who use Thumbtack the opportunity to grade their state and local governments on how friendly they are to business, measuring things like regulations, taxes, and training and education opportunities.

But 2020 is different.

This year has been a roller coaster as small businesses across the country faced economic uncertainty and the challenges of operating during a global pandemic. So for 2020, we decided to focus on how small businesses are weathering the storm and how they perceive local, state, and federal governments…


At Thumbtack we believe that everyone has a role in making sure we build a more equitable economy. One way to ensure that we are empowering workers: ending non-compete agreements.

Read our CEO Marco Zappacosta’s op-ed in CNN about what non-compete agreements are, who is impacted by them, and why we need to get rid of them.


By Dusti Ondryas

There’s not a single person who hasn’t been affected by the COVID-19 pandemic — we’ve all had to adjust the way we go about our lives and our work.

Local businesses — including service professionals — have felt the brunt of COVID-19 and are facing unprecedented challenges to keep their businesses running. Earlier this year, we surveyed close to 700 home-focused professionals to hear about their experiences and how they are adapting.

What pros are doing to keep their businesses going. While some pros have been able to keep working throughout, others are starting back up and…


Alexis joined Thumbtack as Director of Product for Customer Experience and Growth, having previously worked on product teams at Lyft, LinkedIn and Microsoft. Learn why she joined Thumbtack, what excites her most about the opportunity, and how she aims to lead her teams with authenticity.

How did you come to join Thumbtack? I was starting to contemplate my next role and I knew several people at Thumbtack: Ben Lauzier on the product team had been my counterpart at Lyft, and Katia Jimenez on the recruiting team had been my friend and mentee for years. They both spoke highly of the…

Thumbtack

We’re a marketplace that helps local service professionals and customers find each other.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store